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You may request for a refund or exchange of fFLAT5 products, purchased on, in accordance with our terms and conditions for fFLAT5 products, within 14 days of receiving your products.

Amount of the total purchase might be deducted if the returned goods is not in perfect condition. You are responsible for any shipment fee for delivering the products back to fFLAT5 office.

The refund would be made through the original payment method chosen for the online purchase.

To return your order, please Contact Us